The CX-Agency

Data meets empathy

We are port-neo

The perfect customer experience (CX) – so the best possible experience with your company and your brand – is the decisive competitive advantage today. As a CX and digital agency, we at port-neo work with you to develop digital concepts and platforms that are individually tailored to your products and customers. For this purpose, we combine precise data with human empathy. The result: a holistic CX. Your brand becomes stronger, your business success increases.

Selected Cases

Successfully implemented CX

Our Services


Customer Experience at port-neo

The goal of our projects is clear: the optimal CX, the optimal experience your customers can have with you and your brand. Read on to find out how we realize this task together.

Who we are

Founded in 2000, we are a full-service digital agency that creates inspiring customer experiences. Every day, 150 employees at 6 locations contribute to this. The results, when our experts from creation, strategy, data and technology put their heads together, are genuine customer satisfaction and sustainable market success.

CX Lounge

The Talk with Andreas Küchle, Head of Marketing at Sparda-Bank BW

The port-neo Blog

CX Deep Dive