Accessible should be the new normal
30.11.2022
The CX-Agency
Data meets empathy
The perfect customer experience (CX) – so the best possible experience with your company and your brand – is the decisive competitive advantage today. As a CX and digital agency, we at port-neo work with you to develop digital concepts and platforms that are individually tailored to your products and customers. For this purpose, we combine precise data with human empathy. The result: a holistic CX. Your brand becomes stronger, your business success increases.
Selected Cases
Does your brand keep its promises? Our analyses answer this question with coordinated strategies in terms of campaigns, content and UX.
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A strong customer-centric presence? No problem: thanks to precise profiling, tailor-made strategy and objective measurement criteria.
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Communicating the right way at the right time in the right place? We take care of that on all your digital channels and platforms.
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Communicating the right way at the right time in the right place? We take care of that on all your digital channels and platforms.
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Interacting across channels, personalized and in real time? We'll show you what's possible – and put it into practice right away, if you want.
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Is your company ready for a strong customer centricity? We support you in sustainably changing your corporate culture.
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OUR APPROACH
The goal of our projects is clear: the optimal CX, the optimal experience your customers can have with you and your brand. Read on to find out how we realize this task together.
Founded in 2000, we are a full-service digital agency that creates inspiring customer experiences. Every day, 150 employees at 6 locations contribute to this. The results, when our experts from creation, strategy, data and technology put their heads together, are genuine customer satisfaction and sustainable market success.
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